Data protection

The security of the users comes first
flawa iQ respects the privacy of the users of its website. This privacy policy forms the basis for the processing of personal data and provides information on the type of user data collected by flawa iQ and how flawa iQ uses this data. flawa iQ complies with applicable data protection laws and processes personal data solely for the purposes for which the data was submitted.
This Privacy Policy may be amended, supplemented or modified from time to time. With each new call or visit to the website, the current, retrievable version applies.

Type of data collected
When visiting the flawa iQ website, statistical visitor data is collected on which parts of the website are visited particularly frequently by the respective user. For example, data regarding the browser used by the user, the operating system, weblogs and other connection data may be collected, regardless of whether their collection is necessary for our or other purposes. In this context, it is sometimes necessary to use so-called cookies. These collected data do not contain any personal reference or are sufficiently anonymised so that no conclusions can be drawn about your person.
flawa iQ does not automatically collect personal data of users, such as their name, address, telephone number or e-mail address. An exception to this is information that the user voluntarily submits to flawa iQ by filling out website forms or otherwise contacting flawa iQ through the website.

Use of cookies
In order to continuously improve the website for users, flawa iQ may use cookies. Cookies are small pieces of software information that are stored on the user’s computer hard drive by browsers (e.g. Internet Explorer or Mozilla Firefox) to facilitate the use of the website (e.g. language selection, shopping cart, etc.). These cookies are completely anonymous and do not contain any personal data. At no time is spy software installed or used to access data and information stored on the computer.
Most browsers automatically accept such cookies, but browsers can be configured not to accept or store cookies. Please refer to your browser’s user guide or help function for details.

Use of the data
The anonymised data that is recorded by means of cookies when the flawa iQ website is called up can be used for analysis purposes, to optimise the website and to measure performance. flawa iQ may use the following third-party providers for this purpose, some of which have their own data protection regulations over which flawa iQ has no influence.
Data that users transmit of their own accord as users of the website may be used by flawa iQ for the purpose of improving the website and providing individual support to users. This includes, among other things, sending information, offers or notifications with reference to the product range or services to. The flawa iQ newsletter is only sent if the user so wishes (newsletter opt-in procedure).

Social media content
flawa iQ may use social media plugins on its website, e.g. from Facebook, Instagram, Google+ or Twitter. These platforms have their own data protection regulations over which flawa iQ has no influence.
If the user does not wish any of these plugins to be loaded, it is recommended to log out of the corresponding social media service. Furthermore, various browsers can be set or supplemented with add-ons (e.g. Facebook blocker) so that the social media plugins are not loaded.

Passing on your data
flawa iQ and any subsidiaries and branches within the group of companies may use personal data in accordance with these data protection provisions. Beyond that, personal data will not be disclosed to third parties.
This does not apply if the user has consented to the disclosure of the data to companies that are not affiliated with flawa iQ or if flawa iQ is required to do so by law, by the authorities or by a court of law. In addition, if service providers are used to assist flawa iQ in the processing of data, the administration of the website or in any other way, as well as in the provision of the products and services requested by the user. These third parties are obliged to maintain the same level of security and data protection as flawa iQ.

Data security
Unfortunately, the transmission of data via the Internet is not absolutely secure. flawa iQ works with service providers and Internet providers who take appropriate technical and organisational security precautions to protect the personal data of users. However, flawa iQ cannot guarantee the security of the data transmitted by the user. Any data transmission is therefore at the user’s own risk.

Your information and revocation rights
Of course, every user is free to inform flawa iQ at any time – for example in an e-mail – that the personal data should not be used for contacting in the future. Participation in the special services of the flawa iQ website, such as the newsletter service, can also be revoked at any time.
In addition, it is possible to obtain information on the processing of data or to request a copy of the personal data collected via the flawa iQ website. Corresponding requests should be sent in writing to flawa iQ AG, Badstrasse 43, CH-9230 Flawil or to info(at)

Final provisions
Should individual provisions or parts of these data protection provisions prove to be void or ineffective, this shall not affect the validity of the remaining data protection provisions.

Last update: 2 February 2020